Link — Europe’s trusted credit expert
What we do:
Link has been providing European financial institutions, investors and other credit providers with outsourced loan management and standby servicing solutions since 1998. Today, we manage more than 3.7 million customer accounts, spread across eight countries.
We service every type of consumer and business loan, including credit cards, auto finance, residential and commercial mortgages, equipment leases, utility receivables and student loans. Standard and Poor’s rates us as “Strong” for Special Servicing and “Above Average” for Primary Servicing.
How we do it:
Our business revolves around the human touch and technology. Providing well-trained people with state-of–the-art technology and systems enables our teams to get closer to our customers, understand their situation and work out the right solution.
Data validation, decision analytics, automated and interactive voice communications, speech analysis, online payment processing and collection facilities are all integral elements to our streamlined, multi-asset loan management systems. We embrace any opportunity that makes it easier for our customers to communicate and transact with us.