Call us today on 0645217900
Banks, credit card companies and other credit providers sometimes prefer to assign the management of their loans to Link. That’s why you may have received a letter from us explaining that we’re now managing a debt you owed to another lender.
Everyone at Link who engages with our customers knows that every customer must be treated fairly and with respect. We will listen carefully to what you have to say and work to find a positive outcome for you. Ultimately, we’re here to solve problems, not create them.
If you’re a new customer…
As a new customer, there are just two points to remember:
- From now on, your repayments should be made directly to us — not your original lender
- If you can’t keep to the arrangements we agree between us, you must let us know straight away so that we can consider a more manageable arrangement. Please call 064 521 7900 or email us at [email protected]
Make a payment
We want to help
If your account is overdue, or in default, we expect you to repay all the money you owe as soon as possible. If you’re not able to do that, we may be able to arrange a payment plan for you.
To qualify for a payment plan, you’ll need tell us why you’re not able to pay the entire debt straight away. We’ll want to be certain that you can keep to your payment plan taking into account your income, essential outgoings and any other financial commitments you may have. You’ll also need to agree not to take out any additional credit during the repayment period.
Please don’t ignore the problem — it’s not going to go away.
It’s important that you take action now. We want to work with you to help you get your finances back on track, as we’ve done with thousands of other people in the same situation.
If you wish to apply for a payment plan please download the form here and return it to us once completed.
Please send the completed form to:
Link Finanziaria S.r.l., Via Ostiense 131/L, 00154 Roma.
Make a final settlement or increase your regular repayments
Settling your account
If you find yourself in a position where you have sufficient funds to settle your account (in the form of a lump sum) , please let us know.
We’ll let you know quickly if your payment is processed successfully and when it is, your balance will be updated and your account closed..
Increasing your regular payments
If you have a payment plan with us and wish to increase the payments, you’ll need to complete a Personal Budget Form so that we can consider a new arrangement. You can download the Personal Budget Form here.
Please send the completed form to:
Link Finanziaria S.r.l., Via Ostiense 131/L, 00154 Roma.
Get confidential and expert advice on a debt problem
Unlike commercial debt management companies, which usually charge for their services — so increasing your total debt — Fondazioni Antiracket e Antiusura are impartial and help people get out of debt.
A full list of the foundations we recommend can be found here.
If you decide to seek advice on your position and options, you should have the following information to hand:
- Details of all your debts;
- Details of your income (Including any benefits and/or pensions you receive);
- Details of your household bills and outgoings;
- Details of any assets you own.
We’re here 9.00 am to 5.00 pm Monday to Thursday and 9.00 am to 3.00 pm on Fridays. Please have your Link Reference number to hand when you contact us and include it in any written communication.
Phone: 064 521 7900
Email: [email protected]
Post: Link Finanziaria S.r.l., Via Ostiense 131/L, 00154 Roma.
Personal Budget Form
Although our Account Officers are able to take a financial statement over the phone you may want to download and complete our Personal Budget Form and mail it to us with your offer of repayment.
General Enquiries
For general non-customer enquiries about Link Finanziaria, please contact us on 064 521 7900 or email us at [email protected].
Complaints
If you’d like to make a complaint about Link Finanziaria, please follow our complaints procedure.