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Simply the best: Link Financial wins the CSA CAI award for the fourth time

25th September 2018

Simply the best: Link Financial wins the CSA CAI award for the fourth time

The Link Financial Outsourcing team was thrilled to win the Collector Accreditation Initiative category at the Credit Services Association Awards for the 4th year in a row.

The CSA Collector Accreditation test covers the FCA regulatory framework, Treating Customers Fairly, the Data Protection Act, the CSA Code of Practice and more.  Link’s collectors take the test annually and their continuing best-in-class results demonstrate the importance which Link attaches to learning and education, as well as the quality of the courses developed and delivered by our team.

Jeremy Baber, Director of Operations at Link Financial Outsourcing said:  “We’re very excited that our team is once again top of the league in the CAI results.  This is a reflection of the seriousness with which we treat our people’s continuous development, ensuring that they deliver the best possible service for customers”.

Frank Horvath, MD of Link Financial Outsourcing said: “Link’s company values are that we strive to be the best and are passionate about what we do.  Winning the CAI award for the fourth year in a row embodies that ethos and proves that we really do live our values.  We are dedicated to finding positive outcomes for customers and to providing the safest pair of hands for clients who entrust their business to us”.