Back Up Servicing
The critical importance of strength and continuity of servicing was highlighted by the events of the financial crisis of 2008. It is becoming more and more common for contingency plans to be put in place to cover failure of the original servicer for general performance reasons or operational interruption.
Link works with originators, investors and rating agencies to design and implement back-up servicing arrangements. Having a contingency in place with Link reduces the risk of operational disruption . This could otherwise lead to short term payment shock or longer term damage to financial performance and customer relationships. We offer an escalation of cold, warm and hot states defined by agreed trigger points. In this way, the fee levels for our service match the resourcing that is required and we provide the most cost-effective method of giving our clients the assurance which they need.
Case Study
In 2010, Link implemented back-up servicing arrangements with the Funding Circle an innovative new ‘social lending platform’ that facilitates loans between individuals and businesses. The partnership involves Link providing back-up, collection and recovery services for their platform, mitigating the risk for what is a fast-growing enterprise.